Based on all the information analyzed about Level Up – its history, services, cross-border operation, business model and digital presence – here is a professional draft for your Terms and Conditions of Use Website, tailored to your accessible coaching approach, subscriptions, online/face-to-face sessions, and expansion strategy:
Terms and Conditions of Use
Last update: 06-2025
Welcome to the website of level up coaching and human development. By accessing and using this website, you agree to comply with these Terms and Conditions of Use. If you do not agree with them, please do not use our site.
1. Identity of the owner of the site
This website is operated by Level Up Coaching and Human Development S. de R.L. of C.V., with headquarters in Ciudad Juárez, Chihuahua, Mexico, and offices also in El Paso, Texas.
2. Description of the service
Level Up offers professional coaching programs, mentoring 1 to 1, corporate workshops, conferences and educational resources in face-to-face, hybrid or virtual format, both in Spanish and English. The services are intended for professionals, companies, emerging leaders and human resources departments.
3. Use of the Site
The content of the Site (texts, images, videos, downloadables) is the property of Level Up and is protected by intellectual property laws. Copying, distributing, reusing or marketing the content without prior written authorization is not allowed.
It is prohibited:
- Use the site for illegal or fraudulent purposes.
- Manipulate, hack or technically intervene on the site or its functionalities.
- Impersonate identity when completing forms.
4. Registration and user data
By completing forms or scheduling a session, the user agrees to provide accurate and up-to-date information. This information will be treated according to the Privacy Notice.
LEVEL UP reserves the right to suspend accounts or reject requests in case of suspected misuse.
5. PRICES AND PAYMENTS
Program prices may vary depending on the modality, location and type of service. All payments are made through secure platforms.
Level Up offers monthly subscription plans and fixed-price programs. In the event of early cancellation by the customer, the refund is not guaranteed unless otherwise indicated in specific promotions.
6. Cancellations and rescheduling
Sessions can be rescheduled at least 24 hours in advance. Cancellations outside this deadline will be considered as session taken.
LEVEL UP reserves the right to reschedule sessions in case of force majeure, promptly notifying the user.
7. Intellectual property
All contents, tools, methodologies and formats used in the sessions are the intellectual property of Level Up. It is forbidden to record, reproduce or share the materials without express authorization.
8. LIMITATION OF LIABILITY
Level Up does not guarantee specific results because professional development also depends on individual commitment. It is not responsible for personal, business or professional decisions made by users based on the services received.
9. MODIFICATIONS
Level Up reserves the right to modify these Terms and Conditions at any time. The current version will always be available on this website. We recommend reviewing this page periodically.
10. Jurisdiction
This site is governed by the laws of Mexico and, where appropriate, of the United States. Any dispute will be resolved before the competent authorities of Chihuahua, Mexico, or El Paso, Texas, depending on the location of the contract.